We value the trust placed in use by You, and therefore, we follow the highest standards of privacy guidelines to protect the information shared by You with us.
1. Collection and Use of Personal Information
‘Personal Information’, ‘Information’, and ‘Sensitive Personal Data or Information’ shall have the meaning ascribed to it under the IT Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Generic Information/Financial Information
We collect information in order to provide You with a safe, efficient, smooth, and customized experience. This allows Us to provide services and features that most likely meet Your needs, and to customize the Cloud Services by providing You a dashboard with Your branding and/or logo.
Except as provided herein, We do not solicit any Sensitive Information about You. However, if You share such information with Us voluntarily, We will not be liable for any actions, claims, costs, expenses, or other liabilities that may arise as a consequence of any such unauthorized use or misuse of such information.
If You choose to post messages in Our chat rooms or other message areas or leave feedback, We will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
We identify and use Your IP address to help identify Your geographic location and to administer the Cloud Services.
We will occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, or income level). We use this data to tailor Your experience with respect to Cloud Services.
Cookies, Web Beacons, and Other Similar Technologies
You will always have an option not to provide certain information and can choose to opt out of the provision of certain information.
We use the Internet protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements, and to improve our website. We link this automatically collected data to other information We collect about you.
2. Disclosure of Personal Information with Third Parties
We will always take Your express consent at the time of sharing Your Personal Information with third parties for their marketing and advertising purposes. Notwithstanding the aforesaid, We retain Our right to share Your Personal Information with any of Our affiliates or group companies for the purpose of promoting other ShopX products offered by Our other businesses or by Our affiliates and group companies.
In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if We, in the good faith, believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
In the event ShopX is merged with or acquired by another company or in case of reorganization or restructuring of business, Our affiliates and We will share Your Personal Information, wholly or in part, with another business entity.
3. Promotional and Marketing Activities
We will use Your contact information shared with Us, including Your email ID, address, and phone number, to communicate Our promotional schemes or promote any product offered by Us or by Our affiliates and group companies.
4. Security and Compliance with Laws
We strive to protect Your Personal Information against unauthorized disclosure, misuse, unlawful use, modification, loss or destruction. We take all reasonable measures and precautions, as per standard industry practices, to keep Your Personal Information confidential. We ensure compliance with all applicable laws including but not limited to Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
6. Contact Us
If You have any grievance with respect to use of Your Personal Information, please write to the Legal team.
ShopX is a company based in India. By subscribing to the Cloud Services, You hereby acknowledge that ShopX is not responsible or liable in any manner to comply with any local laws of Your territory except India.